Shipping Policy

 

At Monix, we are committed to delivering your order as quickly and reliably as possible. Once your order is confirmed and payment is processed, our fulfillment team carefully prepares and ships your product within 1–2 business days.

Processing Time:
All orders are processed and dispatched within 1–2 business days.

Delivery Time:
Estimated delivery time for orders within the United States is 5–9 business days from the shipping date. Delivery times may vary based on your location, holidays, or courier delays.

Order Tracking:
A tracking number will be provided via email once your order has been shipped. You can use this tracking number to follow your package until it reaches your doorstep.

Shipping Costs:
We are currently offering Free Standard Shipping on all orders for a limited time. Express shipping options may be available at checkout for an additional fee.

Incorrect Addresses:
Please double-check your shipping address before placing your order. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

Delayed or Lost Shipments:
In the unlikely event your order is delayed or lost, please contact us immediately at support@getmonix.com or via WhatsApp. Our support team will investigate the issue and resolve it promptly.

Thank you for choosing Monix!